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Google Play Health Apps & Patient Privacy Charter

Privacy Policy & Health Data Security

Your privacy and sensitive medical records are our utmost priority. Learn how Precure Plus handles your health data, device permissions, and your rights to access or delete your records.

Last updated: October 2026Play Store Compliant (Health Apps Policy)

1. Overview & Commitment

Precure Plus (“we”, “our”, or “us”) operates the Precure Plus Patient Mobile Application and the precureplus.com healthcare web platform. We provide access to registered medical practitioners, hospital OPD queue tracking, laboratory diagnostic appointments, and electronic health record (EHR) consolidation. We treat your personal and medical information with the highest standards of data security and confidentiality.

2. Categories of Data We Collect

  • Account Credentials: Mobile phone number, full name, gender, age, email address (optional), and one-time password (OTP) authentication records.
  • Medical & Health Records: Vitals data (blood pressure, blood glucose, heart rate, SpO2), uploaded prescriptions, diagnostic lab reports, consultation summaries, and linked hospital UHID identifiers.
  • Appointment & Transaction Data: Doctor consultation schedules, live OPD queue token numbers, and billing transaction receipts.
  • Device & Usage Information: App version, operating system, and anonymous performance logs to ensure reliable app operation.

3. Device Permissions & How They Are Used

Approximate & Precise Location (ACCESS_COARSE_LOCATION / ACCESS_FINE_LOCATION):

Used strictly with your runtime consent to detect your city and display verified hospitals, clinics, and doctors nearest to you. Your GPS coordinates are never sold or shared with advertisers.

Photos & Documents (Storage / Media Picker):

Used solely when you choose to attach prescription images or past medical lab reports to your health locker or share them with your consulting doctor.

Voice Search:

Voice queries are processed using Android’s built-in Google Speech Recognizer system service. Precure Plus does not record, retain, or store background audio streams.

Medical Disclaimer & Emergency Notice

Precure Plus facilitates doctor consultations, hospital OPD queues, and digital record keeping. It is not an automated medical diagnostic device and does not replace emergency clinical intervention. In the event of a medical emergency, immediately contact your local emergency service (112 or 108 in India).

4. Zero Data Selling & Strict Encryption

We do not sell patient data. Your personal health records are shared only with registered medical practitioners and certified hospitals you actively choose to consult.

All data transmission between the mobile application and our servers is encrypted using industry-standard TLS 1.3 encryption. Stored medical files and health lockers are securely protected with AES-256 encryption at rest.

5. Your Rights & Account / Data Deletion

You have the full right to access, export, or permanently delete your account and associated personal data at any time in compliance with Google Play user data policies.

Want to delete your account or medical data?

Delete directly inside the app under Profile, or submit an online request.

Delete Account & Data Portal →

6. Grievance Officer & Contact Details

For questions regarding this Privacy Policy, your health records, or data protection practices, you may reach our Grievance Officer:

Entity: Precure Plus Healthcare Services

Email: care@precureplus.com

Help & Support: +91 73101 00880

Questions about your healthcare data?

Our dedicated patient privacy desk is available 24/7.

Email Privacy OfficerTerms of Service