You have full control over your personal and healthcare data. Follow the instructions below to delete your account or submit a request to our privacy desk.
If you have the **Precure Plus Mobile App** installed on your phone, you can instantly initiate account deletion from your profile settings:
If you have uninstalled the app or cannot access your registered phone, submit your details below. Our data privacy officer will verify and process your deletion within 30 days.
Data Deleted Immediately: Your user profile (name, phone number, saved addresses, family profiles, notification tokens, device identifiers, and appointment draft cache) will be permanently purged from active systems.
Statutory Health Retention Notice: In compliance with the Clinical Establishments Act and the National Medical Commission (NMC) regulations, medical consultation records, diagnostic lab reports, and tax/billing invoices generated by verified hospitals or diagnostic labs must be preserved for statutory audit periods (typically 3 to 5 years). Such historical records are quarantined and anonymized, inaccessible to marketing or general analytics.
Need immediate assistance with your account or privacy rights?