Find quick answers to common questions about our healthcare services.
Search for a doctor by name or specialization, select an available time slot, and complete the booking process with secure payment. You'll receive instant confirmation via email and SMS.
We accept all major credit cards, debit cards, and popular digital wallets including PayPal, Google Pay, and Apple Pay. All transactions are encrypted and secure.
Yes, you can cancel up to 24 hours before your scheduled appointment for a full refund. Cancellations made within 24 hours may be subject to a cancellation fee.
Yes, all consultations are completely confidential and HIPAA compliant. Your medical information is encrypted and only accessible to you and your healthcare provider.
You can access your complete medical records, prescriptions, and consultation history through your patient dashboard. Simply log in and navigate to the 'My Records' section.
Our platform is for non-emergency consultations. In case of a medical emergency, please call your local emergency number (911 in the US) or visit the nearest emergency room immediately.
Standard consultations typically last 15-30 minutes. However, the duration may vary based on the complexity of your case and the doctor's assessment.
Yes, if medically appropriate, doctors can issue electronic prescriptions that are sent directly to your preferred pharmacy. You'll also receive a copy in your patient portal.